Shipping & Delivery Policy

Excelrs is a digital learning platform. All courses and learning materials are delivered digitally through the internet. This policy outlines how we deliver our services to you.

1. Digital Delivery

Since Excelrs operates as a digital platform:

• All courses are delivered instantly upon purchase and enrollment
• Course materials are accessible 24/7 through your Excelrs account
• No physical shipping is required
• You can access content from any device with internet connectivity

2. Certificate Delivery

1. Digital Certificates: Certificates are issued digitally and can be downloaded from your dashboard upon successful course completion.
2. Physical Certificates (if applicable): Physical certificates will be shipped within 10-15 business days after completion.
3. Shipping Address: For physical certificates, please ensure your address is up-to-date in your account profile.

3. Immediate Access

1. Upon successful payment through Razorpay, you will receive a confirmation email immediately
2. Course access will be activated instantly on your dashboard
3. You can start learning right away - no waiting period

4. Payment Confirmation & Access

• You will receive payment confirmation from Razorpay
• A separate confirmation email will be sent from Excelrs
• Check your spam folder if you don't receive the email
• Log in to your account to verify your enrollment

5. Technical Issues

If you experience any issues accessing your course after purchase, please contact our support team immediately:

6. System Requirements

To access Excelrs courses, you need:

• Internet connection (minimum 2 Mbps for video streaming)
• Any modern web browser (Chrome, Firefox, Safari, Edge)
• Device: Desktop, Laptop, Tablet, or Smartphone
• JavaScript enabled in your browser

7. Offline Access

Selected course materials can be downloaded for offline viewing through our mobile app (where available). Check individual course details for offline access availability.

8. Accessibility

• Course content is available 24/7
• Lifetime access to purchased courses (unless otherwise specified)
• Access content from multiple devices
• Sync progress across devices

9. Contact Us

For any shipping or delivery-related inquiries: