Policies

Privacy Policy

Effective date: January 1, 2025

This Privacy Policy explains how Excelrs ("we", "us", "our", or "Company") collects, uses, discloses, and safeguards your information when you visit our website and use our services.

1. Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Payment information (processed securely through Razorpay)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Data

Excelrs uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To process payments and send related information

3. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@excelrs.dev

6. Your Rights

You have the right to access, update, or delete the information we have on you. If you would like to exercise this right, please contact us using the information provided above.

7. Payment Information

We do not store your complete credit card information. All payment transactions are processed securely through Razorpay Payment Gateway. Your payment details are encrypted and handled in accordance with PCI DSS compliance standards.